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Importance of Saving Money Post Covid-19

Importance of Saving Money Post Covid-19

Importance of Saving Money Post Covid-19 It's no secret that the Covid-19 pandemic has caused major lockdowns across the world. People have been unable to travel abroad, go out for drinks or eat out in restaurants with friends and family.  This massive restriction on...

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Package holidays – what you need to know

Package holidays – what you need to know

Did you know that package holidays, school and business trips are covered by the Package Travel and Linked Travel Arrangement Regulations 2018? This is usually referred to as the Package Travel Regulations 2018. Anything that goes wrong is a breach of contract and you...

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Rejecting cars on finance – what you need to know

Rejecting cars on finance – what you need to know

Rejecting cars on finance is a problem I see virtually every day. This is an interesting case that came to my attention given the various consumer laws it spans. BACKGROUND A customer rejected a car on finance after 3 months under the Consumer Rights Act 2015, only to...

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The importance of great customer service

The importance of great customer service

The importance of great customer service is something that matters more than ever now in a post-Covid world. Firms that were renowned for poor customer service before Covid are now using Covid as an excuse for the same dismal customer service and experience. Bad...

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