The Blog
How to successfully appeal a parking ticket with free template letter
Knowing how to successfully appeal a parking ticket hinges on you proving your case on the balance of probabilities and beyond reasonable doubt. Councils, local authorities and private parking operators rarely do anything right or by the book. The most popular appeal...
Your rights if you are unhappy with an online course
By Jenni Hill, personal finance writer and owner of Can’t Swing a Cat. Online courses have seen a surge in popularity in recent years. Some of these courses are created by professional institutions but others are unregulated and don’t lead to formal qualifications....
Phishing e-mail fraud – what you need to know
Phishing e-mail fraud is an ever increasing problem and this is what you need to know so you can deal with it. BACKGROUND I received an e-mail purporting to be from PayPal asking me to update my card details that were registered on my PayPal account. I didn't think...
Restaurant meals and your consumer rights
Restaurant meals and your consumer rights are all covered by the Consumer Rights Act 2015. You have a right for meals to be prepared with due skill and care. You also have a right for the food to be satisfactory, fit for purpose and as described. Takeaways are also...
Reverse burden of proof explained
The reverse burden of proof is an integral part of consumer legislation and reinforces your consumer rights. BACKGROUND I was sold a crock by Evans Halshaw that lasted little more than 11 weeks that did not meet the Consumer Rights Act 2015. They insisted that they...
Car warranty problems – your consumer rights
I see car warranty problems on a daily basis, yet most consumers don't seem to know their consumer rights. Car dealerships, albeit with the odd exception, tend to rely on tried and tested fob offs instead of treating their customers fairly. These are some of the most...