The Blog

Warranties – what you need to know

Warranties – what you need to know

This question was put to me after the Daily Mail feature that I took part in, hence writing about warranties and what you need to know. BACKGROUND "I bought a second-hand car in October 2018 and it has been a nightmare. I paid about £3,200 + my old car in exchange....

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Private parking tickets – what you need to know

Private parking tickets – what you need to know

BACKGROUND I know that this is a hot topic and a bone of contention with every motorist, so here are my top tips on how you can get private parking tickets cancelled. This is an unregulated industry that revolves around contract law with nearly 7m speculative invoices...

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How to encourage customer loyalty

How to encourage customer loyalty

I wrote about the importance of great customer service and why it is good to complain, so it's only fair that I should write why it is important for firms to encourage customer loyalty. I am prolific on LinkedIn, Twitter, Facebook, Instagram and TripAdvisor and each...

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