Rejecting cars on finance is a problem I see virtually every day. This is an interesting case that came to my attention given the various consumer laws it spans. BACKGROUND A customer rejected a car on finance after 3 months under the Consumer Rights Act 2015, only to...
Motoring
Car warranty problems – your consumer rights
I see car warranty problems on a daily basis, yet most consumers don't seem to know their consumer rights. Car dealerships, albeit with the odd exception, tend to rely on tried and tested fob offs instead of treating their customers fairly. These are some of the most...
Car insurance risks – what you need to know
There are various car insurance risks that motorists are not aware of. This is what you need to know so you can avoid some of the common pitfalls. SOCIAL AND DOMESTIC About 25% of motorists simply have 'Social and Domestic' use for their car insurance policies and not...
How to appeal a yellow box junction ticket
Yellow box junctions can often catch motorists out and result in hefty fines. Most yellow box junctions are found in cities with enforcement cameras automatically processing penalties. RAC research reveals that 8 in 10 drivers say they struggle to clear yellow box...
Car Hire Firm Leaves Holidaymakers Stranded in France
I have written about what to look out for when hiring a car, and this case where a car hire firm leaves holidaymakers stranded is a shocker which spans various consumer laws. BACKGROUND One of my followers booked a car hire with www.gotrentalcars.com for a family...
Most common MOT failures and how to avoid them
At least 34% of vehicles fail a MOT test according to a Which? report via the Driver and Vehicle Standards Agency. Many are easy to avoid - this is what you need to know on the most common MOT failures and how to avoid them. Lights and bulbs Blown bulbs are the most...