Travel

How to Win Airbnb Deposit Disputes

I was asked for advice on how to win Airbnb deposit disputes, so my first thoughts were to look at consumer legislation. This was the scenario I was faced with. BACKGROUND We hired a house in Norfolk for a week and nearer the dates they changed the check in/check out...

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Dynamic Currency Conversion – what you need to know

Dynamic currency conversion describes the process by which credit / debit card holders, when making a payment abroad, have the cost of a transaction converted to their home currency at the point of sale. This neatly links in to another blog I wrote about whether you...

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Your rights if an airline or travel company goes bust

Your rights if an airline or travel company goes bust varies depending on your circumstances. Things can get more complicated if you have booked a package holiday with a firm that has gone bust, as they usually pay for your flights immediately on receipt of your...

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Child electrocuted on holiday in Greece – Thomas Cook

A family on a boat and sightseeing trip shared a story about their child being electrocuted on holiday in Greece with me. This was a package holiday booked with Thomas Cook. BACKGROUND A Mother, her two daughters and 2 year-old baby (grandchild) were on holiday in a...

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Hays Travel flew to the rescue and saved 2500 jobs

I read how Hays Travel flew to the rescue and saved 2500 jobs and it is a fascinating story. John and Irene Hays were meant to be in Japan watching the Rugby World Cup. Instead they found themselves competing against two other bidders for the shops to salvage what was...

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St Ninian’s Isle – Shetland

St Ninian's Isle is a 'must see' attraction in Shetland and is the largest natural tombolo in the UK. I visited Shetland on a fly / drive holiday in the summer of 2011 for the first time simply because it was a place that I was just fascinated with. I wrote a blog...

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