Hotel booking sites are being forced to end misleading sales following a ruling by the Competitions and Market Authority. BACKGROUND The Competition and Markets Authority ('CMA') began investigating Expedia, Booking.com, Agoda, Hotels.com, ebookers and Trivago in June...
Hardly a day goes by without the media reporting endless problems with train cancellations and delays, and overcrowded trains is no exception. The end of August marks the end of the Edinburgh Fringe Festival and suffice to say, there are never enough trains laid on to...
I wrote about train delays, cancellations and how to seek compensation where I was promised a full refund, and this is part 2 of the saga I had with Trainline I should know by now at my age that I was being somewhat naive and optimistic to expect such efficiency in...
TRAIN DELAYS, CANCELLATIONS AND COMPENSATION Travelling by train brings an inherent risk of delays and cancellations at the best of time, let alone over the festive period and I was caught out once again by train strikes on the run up to Christmas at the time of...
'Should I pay in my home currency when I travel abroad?' is a question that many people ask themselves, hence sharing my experience with you. This is referred to as Dynamic Currency Conversion, which is one of many pitfalls to watch out for when you travel away from...
A complaint against EasyJet about Air Passenger Duty in the Isle of Man press inspired me to elaborate on what you need to know. BACKGROUND An Easyjet passenger complained about being charged twice for Air Passenger Duty when flying from the Isle of Man to Liverpool...