Councils across the UK have cut pothole compensation payouts by 40% in 5 years, which coincides with a steep rise in the number of successful claims made against local authorities.

Claims handlers are obviously mitigating claims by using various tactics to discourage claimants, and Edinburgh City Council’s (‘ECC’) claim handlers tried that with me without success and paid out within 48 hours of my response.

One of the most popular blogs on my website explains how I won a pothole claim against Edinburgh City Council within 4 weeks.

I gave up riding scooters around Edinburgh 6 months after this incident after over 20 years of trouble-free motoring simply because the roads are too dangerous and not fit for purpose.

As I stated in my e-mail to the Claims Handlers, I have seen better maintained farm tracks than the roads around Edinburgh which are officially the worst in the UK with more potholes per square mile than anywhere else.

The local authorities have a statutory requirement to maintain the roads and having seen how Edinburgh City Council ‘repair’ potholes with photos to evidence their work, I can safely say that this is not being done to an acceptable standard.

Furthermore, a Freedom of Information Request would reveal the inspection records of a road where pothole damage has taken place and I doubt that the roads are inspected as frequently as they should be. You can use this as part of your ammunition to succeed in getting a full payout for any damage caused by these craters.

I spoke about pothole repairs with the Edinburgh Evening News after I submitted a Freedom of Information Request.

You have a 54% chance of succeeding with a case on average across the UK and a 29% chance with Edinburgh City Council, yet this rate would rise much further if motorists knew precisely how to uphold their claims. Northumberland County Council tops the UK national list for pothole repairs and pay-outs at 60% of all claims made, although I question the quality and standard that we are measuring this against.

Claims and repair costs are soaring yet councils are cutting payouts and this is simply unacceptable. If councils are not repairing potholes properly or compensating motorists, where is the money going?

What are your thoughts on this? Have you won a pothole claim?

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