One aspect of my work that I love as a writer and author is hearing other people’s stories about common issues that I know straight away what the answer is and how to resolve it, yet most people would never know how to.

This story came from a flight attendant on yesterday’s flight from London City to Edinburgh after spending a day at the Daily Mail’s offices for a photoshoot as part of a forthcoming feature on ordinary folk who have become consumer champions fighting for the underdog.

The background to this story is that someone parked in a service station at night, did not see the sign stating that the restrictions limited parking for 2 hours or less and was hit with a parking fine.

It transpired that the sign in question was about the size of an A3 piece of paper in an unlit car park.  This was clearly set as a trap by the car park operator as a revenue raising exercise, which is one of many tools they and Councils are using for that same purpose.  It is illegal, it is immoral and it is certainly not ethical.

Any sign has to be clear for all to see and if a sign does not meet that criteria, it cannot be said that the road or car park is adequately signed.

I would have smashed this by stating that the sign does not meet the prescribed criteria for such signs in a public space and as the car park was not adequately lit, it was therefore obscured as nobody could see it.

They would argue that it is private land but the facts remains the same and a Court would agree.

I actually cover such scenarios in my book, pothole claims, speeding tickets, parking tickets, contracts and much more in my book complete with templates based on real-life test cases that work now on sale via Amazon as an e-book and paperback priced £2.99 / £7.99.

Buy it now as an e-book here or on paperback here

BBC Radio Scotland have read it and interviewed me as a consumer expert for a five-part consumer programme they have made.  Read a free sample via my website and let me know what you think?

DOWNLOAD to your Kindle or get the free Kindle app from Amazon and read the book on your IPad / tablet / smartphone / laptop.

Like and follow me on Facebook – The Complaints Resolver.

If you have enjoyed reading this, feel free to take a look at my other website http://www.awriterinedinburgh.com which showcases my writing and how you can work with me.