consumer rights act 2015 Archives

Parking apps problems and your consumer rights

by The Grumpy Git | May 30, 2022 | Motoring

Councils and private parking operators are forcing motorists to use parking apps with no other option to pay. Parking apps are not foolproof and come with various problems. Accessing an app with a reliable mobile phone signal is not guaranteed, especially in...

Shopping safely online – advice for consumers

by The Grumpy Git | Oct 28, 2021 | General Consumer

WHAT SHOULD CONSUMERS DO WHEN SHOPPING SAFELY ONLINE? Shopping safely online is more important than ever now as it brings various risks of being caught out by scams and fraud. It is important that you take various measures to protect yourself when shopping online,...

Your rights if you are unhappy with an online course

by The Grumpy Git | Jun 25, 2021 | Money / Finance

By Jenni Hill, personal finance writer and owner of Can’t Swing a Cat. Online courses have seen a surge in popularity in recent years. Some of these courses are created by professional institutions but others are unregulated and don’t lead to formal qualifications....

Restaurant meals and your consumer rights

by The Grumpy Git | Jun 3, 2021 | Travel

Restaurant meals and your consumer rights are all covered by the Consumer Rights Act 2015. You have a right for meals to be prepared with due skill and care. You also have a right for the food to be satisfactory, fit for purpose and as described. Takeaways are also...

Car warranty problems – your consumer rights

by The Grumpy Git | May 25, 2021 | Motoring

I see car warranty problems on a daily basis, yet most consumers don’t seem to know their consumer rights. Car dealerships, albeit with the odd exception, tend to rely on tried and tested fob offs instead of treating their customers fairly. These are some of the...