Rejecting cars on finance – what you need to know

Rejecting cars on finance is a problem I see virtually every day. This is an interesting case that came to my attention given the various consumer laws it spans. BACKGROUND A customer rejected a car on finance after 3 months under the Consumer Rights Act 2015, only to...

Problems with car repairs – what you need to know

Occasionally someone contacts me direct via this website on problems with car repairs. Car dealerships and poor customer service tends to go hand in glove, and I have personally had a few bad experiences that inspired me to write and publish a consumer book for others...

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