How to reject and return faulty goods and your consumer rights is a problem I see virtually every day. This is a typical scenario that many will be able to connect with. BACKGROUND A friend of mine bought a gas oven and hob online from Currys PC World. The (electric)...
One question which is often asked is, “Should retailers arrange collection of faulty goods?” This question is often asked with faulty sofas and other bulky items. One of my followers asked me this question with an interesting scenario. BACKGROUND I got a...
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