Reverse burden of proof explained

The reverse burden of proof is an integral part of consumer legislation and reinforces your consumer rights. BACKGROUND I was sold a crock by Evans Halshaw that lasted little more than 11 weeks that did not meet the Consumer Rights Act 2015. They insisted that they...

Faulty sofas and your consumer rights

I was asked for advice on problems with a faulty sofa with a well-known retailer that cost £1,000. Problems with faulty sofas and consumer rights appears to be a common problem, so I was surprised it has taken so long to hit my radar. BACKGROUND The customer asked on...

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