I wrote about train delays, cancellations and how to seek compensation where I was promised a full refund, and this is part 2 of the saga I had with Trainline I should know by now at my age that I was being somewhat naïve and optimistic to expect such efficiency in...
TRAIN DELAYS, CANCELLATIONS AND COMPENSATION Travelling by train brings an inherent risk of delays and cancellations at the best of times, let alone over the festive period. I was caught out once again by train strikes on the run up to Christmas. My train tickets...
Scotrail were fined £500K for failing to meet quality standards which shines a spotlight on various consumer rights. CONSUMER RIGHTS ACT 2015 The Consumer Rights Act 2015 came in to force on 1st October 2015 and initially Sea, Rail and Air were excluded from this...
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